This year at the 2017 New York Travel Festival, I moderated the Technology in Travel Startups Panel. The panelists I spoke with were:

• Genna Gold, Manager of Local Business Outreach, Yelp Inc.
• Susan Black, CEO, CIE Tours
• John Matson, Digital Director, Voyager HQ

Topics covered in our 40 minute discussion included:

• Building community with travel-based businesses
• The role of AI in customer relationships
• VR and marketing with travel companies
• Credibility and referrals in small, medium, large businesses
• Moving brands with long histories into the 21st century

Thanks to photographer Ashlea Wheeler for pics!